![]() ![]() The port's inside piece is normally blue, but older USB 2.0 ports are typically black or white on the inside. USB 3.0 ports have a special logo with an "SS" mark (indicating "SuperSpeed").Here's how to identify the correct ports: Make sure the headset's USB and HDMI or DisplayPort cables are connected to the correct ports on your PC. A message says "Connect your headset" but I’ve plugged in my headset Contact your headset manufacturer if the problem persists. If this message doesn't go away, make sure the protective sticker has been removed from the proximity sensor on the inside of the headset between the lenses. When you put on your headset, Windows Mixed Reality may need a few seconds to reload your space. If not, select Action > Scan for hardware changes.Ī message says "Put on your headset" but I have my headset on Open the Device Manager and see if the headset is listed under "Monitors". Windows may be unable to detect the display cable connection.Make sure that you plugged your headset's HDMI cable into an "HDMI out" port on your PC, not an "HDMI in" port.If you have an external monitor plugged into an HDMI port, try plugging it into a DisplayPort instead, and use the HDMI port for your headset.Download and install the drivers directly from AMD, Nvidia, or Intel, as they'll likely be newer than what's published to Windows Update. Make sure your graphics drivers are up to date. Connect a PC monitor to your PC's HDMI or DisplayPort port.If your PC has both integrated and discrete graphics, and the integrated graphics are older and doesn't support Windows Mixed Reality, try disabling the integrated GPU.This may mean that you'll need to connect your PC display to a non-HDMI port. If your PC has both integrated and discrete graphics, make sure you're using the HDMI or DisplayPort port on your active graphics card.Make sure the port corresponds with the most advanced graphics card on your PC. Connect your headset to a DisplayPort 1.2 or later, or HDMI 1.4 or later.Try using a different HDMI or DisplayPort port.Also try connecting the adapter to the PC before connecting the headset to the adapter. If you're using any adapters to connect your headset to your PC, make sure they support Windows Mixed Reality and are 4K capable.I am getting a "Check your display cable" error The headset flickers between black and the correct display.The headset audio cuts out or becomes glitchy.The headset display briefly shows a blue screen and then turns black and Mixed Reality Portal restarts or completely de-enumerates during use. ![]() Try using your headset without extension cables if: If you're using these cables, the Mixed Reality experience may be affected because of variances in signal integrity and bus power between your PC's USB controller and the Mixed Reality headset. Windows Mixed Reality headsets don't officially support the use of USB, HDMI, or DisplayPort extension cables. Can I use USB or HDMI and/or DisplayPort extension cables with Windows Mixed Reality headsets Go here for a list of supported adapters. My computer does not have an HDMI and/or Display Port If your headset is sleeping and clicking the wake up button does not work, restart your PC. In this article My Headset will not wake up
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |